Bad anxiety day...this job fucking blows
Bad anxiety day.
I actually cried at work.
I don't cry in public.
Today? Different story completely.
For the past two weeks I've been in training for a different line of business for the client the call center handles. Usually this is no big deal, but considering that the training was horrible and left us with serious doubts, it's probably no wonder I broke down at work.
And as a very good friend of mine pointed out - I don't deal at all well with stupidity.
I think it's safe to say that the past two weeks have been an exercise in utter stupidity at work. I mean, who thinks it's a good idea to use training material that is outdated and missing very important information that we need to do our jobs? Apparently our client does. And nobody in the training department thought it was a good idea to push back? Well...
The client we support is one whom I've had issues with in the past and to this day I will not have any of their services in my house. So long as I pay for the internet/cable/whatever I will not have them in my house after bullshit they tried to pull on me close to eleven years ago. It's the principle of the matter, and now that I am on the inside seeing how they operate I am even less likely to have any of their services. Unless they provided it free, but even then I'd probably not go for it because I have such a strong dislike for them in general.
So, today has cemented me need to find something different. I should never have gone back to call center work, but I believed the recruiter when he said it was different than any other call center out there. It really isn't any different, no matter how they try to package it.
I actually cried at work.
I don't cry in public.
Today? Different story completely.
For the past two weeks I've been in training for a different line of business for the client the call center handles. Usually this is no big deal, but considering that the training was horrible and left us with serious doubts, it's probably no wonder I broke down at work.
And as a very good friend of mine pointed out - I don't deal at all well with stupidity.
I think it's safe to say that the past two weeks have been an exercise in utter stupidity at work. I mean, who thinks it's a good idea to use training material that is outdated and missing very important information that we need to do our jobs? Apparently our client does. And nobody in the training department thought it was a good idea to push back? Well...
The client we support is one whom I've had issues with in the past and to this day I will not have any of their services in my house. So long as I pay for the internet/cable/whatever I will not have them in my house after bullshit they tried to pull on me close to eleven years ago. It's the principle of the matter, and now that I am on the inside seeing how they operate I am even less likely to have any of their services. Unless they provided it free, but even then I'd probably not go for it because I have such a strong dislike for them in general.
So, today has cemented me need to find something different. I should never have gone back to call center work, but I believed the recruiter when he said it was different than any other call center out there. It really isn't any different, no matter how they try to package it.
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